What To Do When a Pipe Bursts
Quick steps to minimize water damage before a plumber arrives
Stay Calm and Act Fast
A burst pipe can dump gallons of water per minute into your home. Here's what to do immediately:
1. Shut Off the Water
Find your main water shut-off valve. In most Houston homes, it's located:
- Near the front of the house, close to the street
- In the garage
- Near the water heater
Turn it clockwise to close it. If you have a gate valve (round handle), turn it all the way. If it's a ball valve (lever handle), turn it 90 degrees.
2. Turn Off the Water Heater
If you've shut off the main water supply, turn off your water heater to prevent damage. For gas heaters, turn off the gas. For electric, flip the breaker.
3. Open Faucets to Drain
Open cold water faucets to drain remaining water from the pipes. This reduces pressure and minimizes additional leaking.
4. Document the Damage
Take photos and video of all damage for insurance purposes before you start cleaning up.
5. Start Removing Water
Use towels, mops, and a wet/dry vacuum if you have one. The faster you remove standing water, the less damage to floors and walls.
6. Call a Licensed Plumber
A burst pipe needs professional repair. Don't attempt to fix it yourself.